Ensuring a secure and rewarding retirement journey.

Strategizing to both grow and protect substantial assets.

Ensuring clients' desires are executed, manifesting their enduring love for succeeding generations and preserving their legacies. Assisting them in looking after their loved ones, regardless of distance.

Facilitating the smooth transition of both wealth and cherished memories across generations, solidifying their lasting impact.

I began pursuing a career in financial planning after recognising a significant need for it during my time as a relationship manager. I observed many clients - some quite wealthy - managing investments that were poorly integrated into their overall financial strategies. They often lacked a comprehensive understanding of how these investments related to their retirement plans, and many did not have essential coverage like Integrated Shield Plans or sufficient knowledge about long-term care and estate planning.

This realisation was deepened by a personal crisis when my father was diagnosed with stage 4 brain cancer. At that time, I was a home loans specialist with little knowledge in holistic financial planning, and sadly, he was underinsured. This not only restricted his access to better care but also highlighted the critical importance of adequate insurance and well-structured financial planning.

Driven by these experiences, I decided to shift my focus to helping people see the big picture of their financial lives. This includes ensuring that their investments, insurance, and estate planning are well-coordinated. My approach extends beyond typical product offerings to involve comprehensive strategies tailored to individual needs, such as business succession planning for entrepreneurial clients. I view my role not just as an advisor for intermittent needs but as a partner in my clients' lifelong financial journey, continually adapting and learning to provide the most informed and beneficial advice.

Years deep into this world of financial planning, and I'm still amazed by the stories and dreams I get to be a part of.

For me, it's not just about the numbers; it's about the trust and connection I build with each client. I'm incredibly thankful and grateful for every journey and trust placed in me by my clients.

It's hard to pinpoint just one moment when every client's journey is so special to me. But what truly touches my heart is when clients from nearly a decade ago return because they valued our time together. Getting referrals, assisting clients with claims when they're left unsupported, or receiving heartfelt testimonials – these moments validate my dedication. Their appreciation and trust remind me why I'm in this profession, especially during the challenging times. Every gesture of gratitude propels my passion and reaffirms my commitment to always do right by my clients.

My downtime is all about spending quality time with the people I care about. Whether it's going out for dinner, watching a movie at home with my husband JJ, or taking long strolls with our dog Pixie, these moments mean the world to me. I'm always on the lookout for new experiences, whether that means trying out a new restaurant or adopting a fresh approach in my work. Even with my busy schedule, it's crucial for me to find that perfect balance and truly enjoy the times when I can just unwind.

The ethos of GEM - "Grateful for Every Moment" - is a reflection of what I envision for this team. To me, GEM is more than just a team; it's an embodiment of gratitude, passion, and heartfelt service. I've always believed in following where our heart truly lies and giving all of it to our clients. Each client, to us, is not just another name on a file but a VIP, a friend. Especially when clients reciprocate our dedication with kindness, they deserve nothing but the best of our skills and warmth.

While we pour immense energy into our careers, personal finance deserves the same dedication. It's more than just earning—it's about a holistic approach. Much like our business strategies, we need a well-rounded plan: from saving, investing, insuring, to considering an LPA, estate, and legacy planning. It's vital to give every financial facet the attention it deserves, mirroring the care we give to our professional pursuits.

Video was produced during stint at a previous FA firm, prior to joining PFPFA in August 2023

Video was produced during stint at a previous FA firm, prior to joining PFPFA in August 2023

Certified Financial Planner ™

Member of Million Dollar Round Table ®

Court of the Table Member of Million Dollar Round Table ®

Associate Estate Planning Practitioner

I first met Jacqueline through my cousin, who introduced me to taking on a role as her personal assistant for 3 months. She became my trusty FA in the period following that :)

Will I introduce Jacq to my network of friends? Yes, 100%! Good things must share. Jacqueline has made a positive contribution to my life with her FA services, and I would love for others to also experience the benefits that I have gained. I support her earnest approach to financial advisory, and truly believe that Jacq is one of the most dedicated and awesome FAs you will meet out there.

Chan Yan Ting

I met Jacqueline when I was purchasing my first property and she was my mortgage specialist. Over the course of the last decade, I've met and worked with several Financial Consultants. However, till date Jacqueline's value continue to outshine her peers in this industry. Her desire to get to know you and understand your personal situation and stage in life helps her to map the right financial instruments. When combined with her strong sense of integrity, I feel that I am always in safe hands and I can be 100% upfront with her, without judgement.

Jacqueline is a July Baby, born in the same month as me! She understands me and has been honest with all dealings and only wants the BEST outcome for me. Jacqueline is more than an agent and banker to me, she's someone I can confide in. Her analysis is fundamentally strong and backed up with data. Her presentation is conducted as much as possible in layman terminology and she prompt with follow ups. She is objective centric to an individual's needs and will not push any products to anyone because she is chasing a commission.

Lionel Oh

Having known Jacqueline for some time, I have validated that she is very passionate in what she does. She is very committed and responsive to her client's needs, and is diligent to ensure I have complete understanding from her analysis. before making any sound financial decisions for my entire family. My wife, kids and myself will love her by our side for years to come - as a close friend and dedicated financial consultant.

Steve Kong

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