About

Jacqueline Chow

Hi, I’m Jacqueline Chow

My Story

At the heart of my philosophy lies the individual – you.

To me, financial advisory is more than just crunching numbers or navigating assets. It's about deeply understanding the people I serve: their unique characters, aspirations, and motivations. This comprehension allows me to leverage my expertise, experience, and knowledge to deliver solutions tailored specifically to each client's needs.

As we journey through different phases of life, our financial goals evolve. For some, the aim might be early retirement, while for others, it's about boosting their savings. My role goes beyond just planning or optimizing opportunities. I'm here to ensure holistic financial planning – be it maximizing loan benefits, extracting the utmost value from your insurance, enhancing the growth of your savings and investments, or ensuring that your Will and LPA are in place.

Remember, financial planning isn't a one-time affair. It's a dynamic, lifelong partnership. I am here to walk this life journey with you.

About Jacqueline

Jacqueline is a Director and Partner at Prestige Wealth, a leading district in PFPFA, recognised as the second-highest award-winning district in the firm. She began her career in banking in 2011, spending four years in the industry before transitioning to financial advisory in 2015. Since then, she has been dedicated to both client service and developing future industry leaders.

As a mentor and coach, Jacqueline co-manages a district of around 40 financial consultants, playing an active role in their professional growth. She has groomed multiple MDRT qualifiers, placing them among the top 10% of financial professionals globally and helping them achieve new career milestones.

Her personal achievements reflect her commitment to excellence. She has attained Court of the Table (COT) every year since 2020 (COT 2021 onwards), a distinction awarded to the* top 5% in the industry*. In 2025, she achieved COT 2026 within just nine days, a milestone she is grateful for. Before qualifying for COT, she also attained MDRT three times.

Believing in continuous learning, Jacqueline earned her Certified Financial Planner (CFP) designation within two years in the industry. She is currently pursuing a Master of Science in Asset and Wealth Management at the Wealth Management Institute (WMI) — established by GIC and Temasek — with the degree conferred by Nanyang Technological University (NTU).

She remains committed to growing alongside her team and serving clients with professionalism and care, fostering a culture of ethical advising and building genuine, lasting relationships with her clients. Jacqueline takes pride in mentoring financial consultants and equipping them with the knowledge and skills to excel. As an advocate for holistic financial and estate planning, she ensures her clients receive tailored strategies to protect and grow their wealth while securing their legacy for future generations. She believes financial planning goes beyond numbers — it’s about guiding individuals and families toward financial confidence and peace of mind. With a passion for continuous growth, she embraces lifelong learning and innovation to elevate her team, clients, and the industry.

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My Specialities

Retirement Planning for Executives

Ensuring a secure and rewarding retirement journey.

Investment Planning for High Net Worth Individuals

Strategizing to both grow and protect substantial assets.

Estate Planning

Ensuring clients' desires are executed, manifesting their enduring love for succeeding generations and preserving their legacies. Assisting them in looking after their loved ones, regardless of distance.

Generational Wealth Transfer

Facilitating the smooth transition of both wealth and cherished memories across generations, solidifying their lasting impact.

Q&A with Jacq

Can you share a glimpse of your journey in this financial world?

I began pursuing a career in financial planning after recognising a significant need for it during my time as a relationship manager. I observed many clients - some quite wealthy - managing investments that were poorly integrated into their overall financial strategies. They often lacked a comprehensive understanding of how these investments related to their retirement plans, and many did not have essential coverage like Integrated Shield Plans or sufficient knowledge about long-term care and estate planning.

This realisation was deepened by a personal crisis when my father was diagnosed with stage 4 brain cancer. At that time, I was a home loans specialist with little knowledge in holistic financial planning, and sadly, he was underinsured. This not only restricted his access to better care but also highlighted the critical importance of adequate insurance and well-structured financial planning.

Driven by these experiences, I decided to shift my focus to helping people see the big picture of their financial lives. This includes ensuring that their investments, insurance, and estate planning are well-coordinated. My approach extends beyond typical product offerings to involve comprehensive strategies tailored to individual needs, such as business succession planning for entrepreneurial clients. I view my role not just as an advisor for intermittent needs but as a partner in my clients' lifelong financial journey, continually adapting and learning to provide the most informed and beneficial advice.

Years deep into this world of financial planning, and I'm still amazed by the stories and dreams I get to be a part of.

For me, it's not just about the numbers; it's about the trust and connection I build with each client. I'm incredibly thankful and grateful for every journey and trust placed in me by my clients.

Have you had a heartwarming or unforgettable moment with a client?

It's hard to pinpoint just one moment when every client's journey is so special to me. But what truly touches my heart is when clients from nearly a decade ago return because they valued our time together. Getting referrals, assisting clients with claims when they're left unsupported, or receiving heartfelt testimonials – these moments validate my dedication. Their appreciation and trust remind me why I'm in this profession, especially during the challenging times. Every gesture of gratitude propels my passion and reaffirms my commitment to always do right by my clients.

Away from the spreadsheets and financial plans, what are your go-to activities or passions?

My downtime is all about spending quality time with the people I care about. Whether it's going out for dinner, watching a movie at home with my husband JJ, or taking long strolls with our dog Pixie, these moments mean the world to me. I'm always on the lookout for new experiences, whether that means trying out a new restaurant or adopting a fresh approach in my work. Even with my busy schedule, it's crucial for me to find that perfect balance and truly enjoy the times when I can just unwind.

What vision and values drive your leadership for the GEM Team?

The ethos of GEM - "Grateful for Every Moment" - is a reflection of what I envision for this team. To me, GEM is more than just a team; it's an embodiment of gratitude, passion, and heartfelt service. I've always believed in following where our heart truly lies and giving all of it to our clients. Each client, to us, is not just another name on a file but a VIP, a friend. Especially when clients reciprocate our dedication with kindness, they deserve nothing but the best of our skills and warmth.

If you were having a casual coffee chat, what's the one financial tidbit you'd share with a friend?

While we pour immense energy into our careers, personal finance deserves the same dedication. It's more than just earning—it's about a holistic approach. Much like our business strategies, we need a well-rounded plan: from saving, investing, insuring, to considering an LPA, estate, and legacy planning. It's vital to give every financial facet the attention it deserves, mirroring the care we give to our professional pursuits.

More About Jacqueline

Video was produced during stint at a previous FA firm, prior to joining PFPFA in August 2023.

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Video was produced during stint at a previous FA firm, prior to joining PFPFA in August 2023.

Article was published during stint at a previous FA firm, prior to joining PFPFA in August 2023

Video was produced during stint at a previous FA firm, prior to joining PFPFA in August 2023

Awards & Accolades

Certified Financial Planner ™

Member of Million Dollar Round Table ®

Court of the Table Member of Million Dollar Round Table ®

Associate Estate Planning Practitioner

Education

RMIT University

Distinction in Bachelor of Business
Oberall Top Student of Cohort
Overall Top Student in Finance Specialisation

Banking Industry

Citigold Relationship Manager - Citigold and Citigold Private Clients
Top Senior Mortgage Specialist - Citigold and Citigold Private Clients
Consistent Top Performer who won awards like Prestige Award, Quarterly Top, Yearly Top
Citibank Champions Forum - Top 1% of Citibank Asia Pacific

Financial Advisory Industry

6x Court of the Table - COT ® 2021-2026
3x Million Dollar Round Table - MDRT 2020, 2019, 2018
Prior to joining PFPFA:
- Platinum Club - PIAS’s highest form of recognition
- Elite Class Top Management Award - PIAS Infinity 2022, 2021
- Top 3% in PIAS 2022, 2021
- Top 5% in PIAS 2020
- Top 4th Financial Consultant in PIAS (new production 2020)

Hear what our clients are saying

I first met Jacqueline through my cousin, who introduced me to taking on a role as her personal assistant for 3 months. She became my trusty FA in the period following that :)

Will I introduce Jacq to my network of friends? Yes, 100%! Good things must share. Jacqueline has made a positive contribution to my life with her FA services, and I would love for others to also experience the benefits that I have gained. I support her earnest approach to financial advisory, and truly believe that Jacq is one of the most dedicated and awesome FAs you will meet out there.

Chan Yan Ting

I met Jacqueline when I was purchasing my first property and she was my mortgage specialist. Over the course of the last decade, I've met and worked with several Financial Consultants. However, till date Jacqueline's value continue to outshine her peers in this industry. Her desire to get to know you and understand your personal situation and stage in life helps her to map the right financial instruments. When combined with her strong sense of integrity, I feel that I am always in safe hands and I can be 100% upfront with her, without judgement.

Jacqueline is a July Baby, born in the same month as me! She understands me and has been honest with all dealings and only wants the BEST outcome for me. Jacqueline is more than an agent and banker to me, she's someone I can confide in. Her analysis is fundamentally strong and backed up with data. Her presentation is conducted as much as possible in layman terminology and she prompt with follow ups. She is objective centric to an individual's needs and will not push any products to anyone because she is chasing a commission.

Lionel Oh

Having known Jacqueline for some time, I have validated that she is very passionate in what she does. She is very committed and responsive to her client's needs, and is diligent to ensure I have complete understanding from her analysis. before making any sound financial decisions for my entire family. My wife, kids and myself will love her by our side for years to come - as a close friend and dedicated financial consultant.

Steve Kong

Jacqueline was recommended by not one but two good friends of ours. We have met many advisors and she is the best we have dealt with. She was proactive (but not pushy) with her engagement. She took time to understand our situation and gave us a good analysis of the different options available. Very importantly to us, she was patient and did not try to push for a closure at each visit. we did not feel obliged to purchase any policy with her. She is also very efficient and responds to our queries and requests quickly, following through on our requests without delay whenever we need her help. Highly recommend!

Vyan & Soe-Na

Her trails of achievements gave me the confidence she would be able to give me sound advice. She is patient and laid out options for one to consider, explain the recommendation clearly. Jac provides a quarterly update of how the personal portfolio is doing and also gives updates on the general market trend. This is useful to have an idea of how your personal portfolio is performing against the market.

Joan

Jacq was recommended by a friend. She is systematic in her explanations and patient with my many questions. Felt I had room to clarify any doubts so I had more confidence in the decisions I made.The reasons I chose her? Bankers that made you Approachable and upfront about the pros and cons of plans offered. Able to tailor advice appropriately to the different seasons of my life. Understandable and systematic, with prompt updates so I'm kept updated about significant changes.If I've friends who'd like to know who my financial advisor is. Have found it a great help in getting my finances organised and planned in a way that makes sense for me.

Sarah

Jacqueline is one of the most hardworking and conscientious Financial Adviser we have met. She has a very sincere personality, is diligent in following up, and is patient when going through details with us. We feel very assured with her and trust her with our portfolio.

Kenneth & Yien

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Having known Jacqueline for some time, I have validated that she is very passionate in what she does. She is very committed and responsive to her client's needs, and is diligent to ensure I have complete understanding from her analysis. before making any sound financial decisions for my entire family. My wife, kids and myself will love her by our side for years to come - as a close friend and dedicated financial consultant.
Steve
Jacqueline was recommended by not one but two good friends of ours. We have met many advisors and she is the best we have dealt with. She was proactive (but not pushy) with her engagement. She took time to understand our situation and gave us a good analysis of the different options available. Very importantly to us, she was patient and did not try to push for a closure at each visit. we did not feel obliged to purchase any policy with her. She is also very efficient and responds to our queries and requests quickly, following through on our requests without delay whenever we need her help. Highly recommend!
Vyan & Soe-Na
Her trails of achievements gave me the confidence she would be able to give me sound advice. She is patient and laid out options for one to consider, explain the recommendation clearly. Jac provides a quarterly update of how the personal portfolio is doing and also gives updates on the general market trend. This is useful to have an idea of how your personal portfolio is performing against the market.
Joan
Jacq was recommended by a friend. She is systematic in her explanations and patient with my many questions. Felt I had room to clarify any doubts so I had more confidence in the decisions I made.The reasons I chose her? Bankers that made you Approachable and upfront about the pros and cons of plans offered. Able to tailor advice appropriately to the different seasons of my life. Understandable and systematic, with prompt updates so I'm kept updated about significant changes.If I've friends who'd like to know who my financial advisor is. Have found it a great help in getting my finances organised and planned in a way that makes sense for me.
Sarah
Jacqueline is one of the most hardworking and conscientious Financial Adviser we have met. She has a very sincere personality, is diligent in following up, and is patient when going through details with us. We feel very assured with her and trust her with our portfolio.
Kenneth & Yien
I first met Jacqueline through my cousin, who introduced me to taking on a role as her personal assistant for 3 months. She became my trusty FA in the period following that :)

Will I introduce Jacq to my network of friends? Yes, 100%! Good things must share. Jacqueline has made a positive contribution to my life with her FA services, and I would love for others to also experience the benefits that I have gained. I support her earnest approach to financial advisory, and truly believe that Jacq is one of the most dedicated and awesome FAs you will meet out there.
Chan Yan Ting

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Hear what our team members are saying

Working with Jacqueline is nothing short of enlightening. She's the epitome of dedication and brilliance. Every day with her offers learning and growth. One standout moment was seeing her tailor-make a solution for a unique client situation. Her ability to juggle mentorship, learning, and client care never ceases to inspire me.

Hayley

Jacqueline is the kind of leader who doesn't just tell you how to do things but inspires you to strive for more. She blends vision with empathy, making us feel valued and understood. Each interaction is a lesson in leadership, and her trust in our capabilities stands out for me.

Gabbie

Jacqueline is not just a mentor; to me, she's family. From my very first steps in this industry, she's been the guiding force, the caring sister, offering unwavering support. Those initial challenging months could have been overwhelming, but with Jacqueline's consistent check-ins, both about work and my well-being, I found the strength to persevere. Her dedication to not only her profession but also to the personal growth of those around her is truly commendable.

Zack

Jacq and I go way back, almost 8 years now, from our time in a previous company. Trusting her has always been easy. One standout memory would be the countless hours she's spent training us, ensuring every detail is covered. Her genuine care for the team, coupled with her passionate drive, has been a guiding light. Our team gatherings and bootcamps, orchestrated by her, have been monumental in forging a cohesive, friendly team culture.

Wei Ren

Jacq is an exceptional director, known for her meticulous attention to detail, eagerness to assist, and openness to diverse viewpoints. Her willingness to consider varying opinions ensures decisions are both well-informed and inclusive.

Caleb

Jacqueline has been supportive, encouraging, and proactive in guiding us. Her influence played a pivotal role in my decision to join the financial advising industry. Her guidance continues to inspire me as I help clients build their financial goals and provide protection.

Jun Xiu

Every day with Jacqueline is a lesson in growth. Her guidance is unmatched—from those yearly reviews where she encourages me, pointing out areas for improvement, to her genuine concern for my well-being. I remember this one time I was coughing non-stop, and she went out of her way to get me special medication. And when my back was acting up, she made sure I got a massage to help. It's these moments, big and small, that showcase her dedication not just as a leader but as a genuine human being.

Angie

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Book a 30 minute coffee chat with Jacq to learn more and ask any questions you have - no strings attached.

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Prestige Wealth
10 Anson Road,
International Plaza #15-19, Singapore 079903.

+65 8448 6697

(Operational during business hours only)

gem@pfplegacy.com

GEM is a unit under Prestige Wealth, a group of Financial Adviser Representatives representing PFPFA Pte Ltd

PFPFA Main Office

PFPFA Pte. Ltd.
9 Temasek Boulevard,
#30-01/02 Suntec Tower 2, Singapore 038989.
www.pfp-fa.com

+65 6470 9393

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